Overview & Reviews

The Lexus RX 350 is a vehicle that's comfortable in its own metal. And why wouldn't it be? This midsize luxury crossover SUV has long been a consumer favorite thanks to its plush ride, spacious interior, strong reliability record and appealing high-tech features. While the RX 350 doesn't promise much in the way of driving passion, its combination of comfort and convenience is hard to top in a five-passenger luxury crossover. It also commands lofty resale values due to that sterling Lexus reputation.

Offering either front- or all-wheel drive, the RX 350 dates back to 2007, when it was introduced as a continuation of the RX 330. It has received significant upgrades in cabin technology over the years, but a generous standard features list and excellent build quality are a given with any Lexus RX 350. Unless you need the versatility of a third-row seat, this Lexus is likely to be a compelling proposition.

User Reviews:

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  Enform - 2013 Lexus RX 350
  By narragansett - April 7 - 1:50 am

  The Lexus Emform suite is poorly designed and never should have been released. There are numerous bugs, the most annoying being the failure of Pandora to operate. Dealer had no answers or fix saying Lexus is working on the issues. Its fairly obvious that product/software testing was not adequate prior to releasing.

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  Excessive noise and vibration - 2017 Lexus RX 350
  By KenK - March 5 - 1:36 pm

  Wish I had read all those posting on this matter before I purchase this car, go to club lexus website and read all about this problem. I just purchased this last week and realize this problem after the purchase. Cant believe Lexus is allowing this to pass QC.

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  Probably my last Lexus - 2017 Lexus RX 350
  By Longtime Lexus Owner - December 20 - 11:52 am

  Been a Lexus owner since 2003. This one measure up in so many ways, but the noise, drone, and vibration though the pedals, steering wheel and center console are terrible. Lexus tells me thats the nature of this model. My Chevy truck is a dream to drive compared to this one.

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  noise in low speed - 2017 Lexus RX 350
  By mike - June 9 - 7:25 am

  this rx350 has been in shop three time in less than 6000 miles viberates or grinding noise mostly on take off . hesitates when you give gas.they donot have fix. lexus will not stay number one if this is what they putting out.

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  To start or not to start - 2017 Lexus RX 350
  By Annie Keenan - May 28 - 2:22 am

  There is a technical glitch with this model that Lexus hasn’t come up with a fix for. Periodically, about 4 times a month, the car won’t start when first turned over. A message appears that states “ Braking power low. Pull off the road. Check owners manual”. Lexus says to keep trying, push the petal harder and the car will start on the second, third or fourth try. They claim the car is functioning normally. My other Rx’s never had this problem. Be prepared to face this surprise each morning!

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  Defective transimission - 2014 Lexus RX 350
  By ybtruth - March 10 - 12:13 pm

  I just bought a brand new 2014 RX 350 SUV from IRA Lexus in bedford nh. When we drove the car home we noticed vibration when switching gear on the freeway. The transmission was defective and needed to be replaced.

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  Disappointing quality - 2007 Lexus RX 350
  By wdh - August 7 - 6:52 am

  I purchased my RX after owning a GMC Envoy. Unfortunately, I cannot say the RX is any better than the GM product. I think Lexus is really slipping on their vaunted quality. On the plus side, the RX is very well behaved on the road. It handles well and is a comfortable ride. Luxurious interior and nice ameneties. My problems began shortly after the warranty period expired. First, the clips that hold the cargo cover in place quit working. They just snap loose and will not hold. The next problem was with electronics. The sun roof stop sensors quit working, so that the sun roof overshoots the closed position. Very hard to get a rain seal. The switch for the left rear window also quit worki

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  Very happy I bought the 2015 RX - 2016 Lexus RX 350
  By JPV - May 2 - 11:18 am

  First, the car is ugly, I was hoping it would grow on me but I just hate it. Rear looks a little like an angry Asian man and the front looks like an old man with a bad fu man chu. If that isnt bad enough the side looks like a transformer. My 2015 is refined, quiet and has great classic lines. The 16 is, in my opinion lost between wanting to be a sports car and a station wagon. The rake on the rear window makes the cargo space way too small and difficult to see out of and the floating roof line is nissanesque. I have been a Lexus guy for about 10 years and a Toyota guy since 1995. Lexus/Toyota needs to fire their designers because the cars are just ugly. I was waiting for the new Camry to upgrade my old one and just cant do it, the design is terrible. Is that why there is a perpetual 0% interest rate on it?

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  I dont LOVE it - 2016 Lexus RX 350
  By Holly - March 28 - 8:02 pm

  After 11 years with a Lexus GX470 that up until the day I sold it still ran as smooth and quiet as I expected from the Lexus brand, I am very disappointed in the 2016 RX350. At only 500 miles, I took the car in as I was concerned about the following: A rattle under the car when the doors were being shut (they did fix that), a "clunk" on the right side when shifting from Reverse to Drive (mainly), I was told that is in all 2016 models. Really, a "clunking" noise is standard. I also dont find the seats as comfortable as the 2015 model, which I used as a loaner car for two days. My biggest disappointment comes with the engine, it is not smooth and quiet. I also think it accelerates slowly and shifts awkwardly. I also get a vibration on the drivers side through the pedals, floor, seat and steering wheel that is driving me mad. The dealership said the car is standard, nothing they can do. I certainly do not recall these things from a test drive, but how much can you really learn from a 15 minute test drive. I havent share my complaints with Lexus, they "thanked me for my feedback." Unfortunately I am probably stuck with this car for a year or so, so I do not lose too much money on the deal. I would not recommend this model to anyone without a very intense test drive.

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  Expected way MORE from Lexus! - 2017 Lexus RX 350
  By waldograph - February 15 - 1:09 pm

  Me and my wife bought this RX350 almost a year ago, and she drives it 75% of the time. We are in our early 40s,our first luxury vehicle, previously owned: Isuzu, 2 Hondas, Toyota, Mazda, and 2 Subarus. Recently we took a road trip from Chicago – Miami ( 3,000 mile R/T). Vehicle currently has 15,000 miles and after I read all the mixed reviews I decided to help the undecided. Except for 2 free scheduled maintenances (5,000 and 10,000) car was never in service for any issues. Exterior design: you will either love it or hate it, no comments here, it is a matter of opinion. The good: 1. Luxury interior design with quality and soft materials. 2. Very roomy and quiet cabin, with absolutely no “plastic” squeaking. 3. Comfortable ride, not too soft, not too firm. 4. Very quiet up/down window operation. 5. Lots of room in the back seat. 6. Adjustable rear seats. 7. Great basic speakers. 8. Very convenient front heating seats. 9. Under the trunk floor actual spare tire, not like European competition just repair kit. The bad: 1. Grinding (drone) noise while slow take off around 1,500-2,000 rpm. Reported to Dealer during scheduled maintenance and the answer was: vehicle is operating normally. 2. Transmission forcing higher gears / lower rpm’s to save gas, this makes Eco and Normal modes annoying, Sport mode okay, keeping higher rpm’s and lower gears makes the drive a pleasure. 3. While idle, lots of vibrations of steering wheel, gear shifter and center console. 4. Throttle response is very, very slow (measured 0.6s). 5. When I start the car during cold months, it makes constant, a loud knocking “diesel like” sound in the engine, disappearing as vehicle warms up. Complained during 10,000 maintenance, and technician takes me to another brand new RX350. We started it and it sound like mine. He explained that high pressure fuel pump in the engine when it’s cold makes this type of sound and this is normal...? 6. Using the infotainment is very difficult, and screen menus are not intuitive at all. 7. Never know if AC is on or off, no indicator light or “old fashion” basic on/off switch. To check if AC is on or off you must go thru complicated 4 menu screens...unbelievable! AC compressor defaults to on, even when its 10F outside. 8. Trip odometers switches are hidden on the left side behind steering wheel. Even when stopped it is hard to locate and re-set trip odometer. 9. The front passenger door needs heavy force to close. I oiled it and closing is a bit smoother. 10. On the passenger side the chrome window trim has about 6 dents which we discovered the next day after we purchased. It looks like someone who installed the trim in the factory did this damage. 11. Transmission is confusing sometimes and not sure what to do, hesitates when you give gas. When you add gas the throttle slowly responds and you ends up with one of two: rabbit jump, or turtle motion! 12. Automatic rear hatch closing or opening very, very slow.13. No beep signal when vehicle is locked from the key fob, you are never sure from the distance if vehicle is secured. 14. Tiny holes on the seats makes it easy for crumbs to get stuck in 15. Not even an option to order heated rear seats. Think, and make your own decision before heading to store with your 50,000.